Racefuly™ — Cancellation Policy
What customers should know when requesting an order cancellation or change.
Contact Us Quickly
Cancellation requests should be submitted as soon as possible, before an order enters final fulfillment or dispatch.
No Extra Cancellation Penalty
Racefuly™ does not charge an additional penalty merely for submitting an eligible cancellation request.
After Dispatch
Once dispatched, cancellation may no longer be possible. Eligible orders may instead follow the Return Policy after delivery.
Order Changes
Address, variant, quantity, or other changes should also be requested promptly and cannot be guaranteed after fulfillment starts.
Full Cancellation Policy
Racefuly™ — Cancellation Policy
Operated by Shenzhen Xingwang Technology Co., Ltd. | Legal Representative: Wang Zhendu
Customer Support: service@racefuly.com
Business Address: Room 601, No. 85, Zone 3, Sanhe Overseas Chinese New Village, Huarong Community, Dalang Subdistrict, Longhua District, Shenzhen City, China
Cancelling an Order
If you need to cancel an order, contact service@racefuly.com as soon as possible and provide your order number.
We will make a reasonable effort to cancel an order when the request is received before the order has entered final fulfillment or been dispatched.
Once an order has been dispatched, cancellation may no longer be possible. If the order remains eligible after delivery, the customer may request a return in accordance with our Return Policy.
Racefuly™ does not charge an additional cancellation penalty merely for submitting an eligible cancellation request.
If we are unable to fulfill an order because of product availability or another store-side issue, we will contact the customer and provide an appropriate resolution.
Requests to change an address, product variant, quantity, or other order information should also be submitted as quickly as possible.
Changes cannot be guaranteed after fulfillment has started.